Practice Management

In an ethical attempt to limit the numbered of required patient visits, Dr. Smith often will treat 20 to 30 solar keratoses in one visit. Dr. Smith has taken courses on proper coding and codes in a recognized, honest and ethical manner. Unfortunately, several of his carriers inform him that only 15 actinic keratoses can be treated at each visit, and only four such visits are allowed during a year for each patient.

Dermatologists have become extremely reluctant to participate in hospital activities such as evaluating in-patients as consultants, serving on hospital committees, and participating in educational activities in the hospital. the most troubling is our resistance to see patients at the hospital bedside. There are a number of apparently legitimate excuses for the failure of dermatologists to visit the hospital wards.

An online service based in western Pennsylvania aims to get more patient cases in front of dermatologists faster.

Less than 50 percent of dermatologists pursue written informed consent, and procedure type appears to heavily influence the practice, say researchers from Emory University.

Dermatologists can make small changes in their practices to improve the doctor-patient experience, according to Ranella Hirsch, M.D., a Boston dermatologist in private practice. By placing themselves in the position of the patient, physicians can evaluate the user experience and then make adjustments accordingly.

A patient’s experience has been shown to impact treatment adherence and outcome, says Charles Ellis, M.D., William B. Taylor professor and associate chairman, department of dermatology, University of Michigan Health System, Ann Arbor. Therefore, it’s in the patient’s best interest for dermatologists to measure patient satisfaction.

James A. Zalla, M.D., has affected the lives of countless patients during his 43 years of practice as a dermatologist and dermatopathologist. But what many dermatologists might not know is that Dr. Zalla has influenced their practices, too, by working for decades to help ensure fair payment for the specialty’s services.

You can take action to leverage social media in your practice without running afoul of HIPAA and hospital PHI policies.

At first, dermatologists seemed unlikely to be the subject of audits, but that is no longer the case. And it’s not only Medicare and Medicaid trying to recoup funds and find fraud - commercial carriers are as well. It’s a perfect storm for increasing medical audits at all types of physician practices - including dermatology.

Accurately billing for dermatopathology services requires understanding the nuances of current procedural technology (CPT) codes, says David A. Mehregan, M.D. For starters, global pathology charge codes encompass the basic duties of a dermatopathologist, from receiving specimens and processing tissue to making slides and rendering a diagnosis.

As dermatologists face growing pressure to maximize revenues while cutting costs, the appeal of patient loyalty programs and group purchasing organizations (GPOs) is growing, experts say. In both areas, however, they advise choosing carefully.

Documentation of your Evaluation and Management (E/M) service is one of the most challenging parts of the provider's day. It is, after all, one of the bread-and-butter services. Hopefully, many of you reading this are already on a quality electronic medical record (EMR) or getting prepared to transition to one soon.

A government crackdown on healthcare fraud could trigger new waves of physician audits, financial experts warn. Fraud costs the U.S. healthcare system some $65 billion a year from Medicare alone, and the Affordable Care Act (ACA) gives the government greater authority to identify and prosecute fraud and abuse.

With the presidential election behind us and myriad changes about to hit healthcare, dermatologists need to anticipate cuts in reimbursement by not only government, but also private, insurers. And if dermatologists are to combat the impact these declining reimbursements may have on their practices, they need to start implementing more aggressive patient education and retention efforts now.

Dermatologists and other eligible professionals (EPs), eligible hospitals and critical access hospitals (CAHs) can now review the upcoming meaningful use stage 2 requirements, now that the Centers for Medicaid and Medicare Services has announced its "final rule" for attestation of meaningful use (MU) stage 2.

If you're shopping for an electronic health record (EHR) system, tread carefully during the selection process, especially when it comes to signing the purchase contract. After all the sweat and stress involved with finding the "right" EHR solution, it's easy to let down one's guard as the selection process reaches conclusion.

Maximizing practice efficiency requires analyzing personnel utilization, practice operations, systems and technology and real estate, says Jonathan S. Weiss, M.D.

The recent release of the Centers for Medicare and Medicaid Services Final Rule for Stage 2 of the Medicare and Medicaid Electronic Health Record (EHR) Incentive Program gives dermatologists a clear view of where the government initiative is steering you - and your patients. What lies ahead - eventually, even for those not participating in the program - is a new world of electronically connected practices and patients.

These days, dermatologists have a lot to consider. Take, for example, the complexities surrounding implementation of electronic health records, as well as the looming and potentially drastic changes planned for healthcare delivery and reimbursement. So why would any dermatologist want to add learning leadership skills to their list of things to do?

A disgruntled employee went on Facebook and described a salary disagreement with his boss, Dr. Labor. Dr. Labor found out about this and promptly fired the employee for violating an office policy on not discussing office-related issues on social media. The now-former employee filed a lawsuit against him with the National Labor Relations Board (NLRB) alleging that his former boss violated his First Amendment rights.

Dermatologist Joe Psoriasis is known throughout the country as an expert in the treatment of psoriasis. An inherent risk of treating such challenging patients is the higher risk of medical malpractice lawsuits. Dr. Psoriasis has now had five such lawsuits filed against him. He is contemplating discontinuing this portion of his practice. Will the HEALTH Act of 2011 provide him with more protection from such lawsuits?

Barbara Mathes, M.D., started her healthcare career as an emergency room nurse. She remembers answering medical residents' questions, and the residents would tell her she might as well go into medicine. Her reply? "One day I think I will." So started a multifaceted professional life in dermatology, which has included private practice, teaching, industry work, research and more.

For the first time in my life, I had the experience of being on the other side of the doctor-patient relationship. I would not recommend it to anyone, but I learned a lot of valuable lessons about medical care, some of which have direct relevance to the way we all should be practicing medicine.

After the U.S. Supreme Court of the United States upheld the constitutionality of the 2010 Patient Protection and Affordable Care Act (ACA), including the individual mandate requiring all Americans to purchase health insurance, a number of professional medical organizations reiterated concern about potential effects of the law.

When it comes to newer healthcare delivery models, experts say accountable care organizations (ACOs) may impact dermatology only in highly competitive markets. Still, dermatologists worry that ACOs could set primary care physicians (PCPs) and specialists at odds, and that specialists' roles in shared-savings programs remain highly uncertain in today's healthcare arena.

Billing CPT codes that start with "17" - the destruction codes - remain a source of confusion for both billers and providers. Destruction means that you are destroying lesions using one of several methods. The most common methods in dermatology include liquid nitrogen, electrodessication and curettage, laser and the use of chemicals. Below is a snapshot summary of the destruction codes.

Dermatology has a committed ambassador in Capitol Hill, but it's tragic as to why. Rep. Brian Bilbray (R-Calif.) and his youngest daughter, Briana, both have been diagnosed with skin cancer and are speaking out about it to encourage others to prevent and detect skin cancer early. The congressman has co-sponsored the Melanoma Research Act of 2012, which would provide funding for skin cancer research.

A dermatology practice is a hotbed of activity. In addition to the clinical care you provide, there is staff to manage in carrying out your orders, supplies to use, bills to be sent and money to be tracked. The complexity of a practice makes outsourcing - using outside firms to handle work you would normally perform in-house - appear quite appealing.

When working with the media, dermatologists should build their presentations around a key message that helps to focus the audience’s attention, says Patricia K Farris, M.D.

If you're feeling sullen after meeting with your business office staff to mull over the challenges of collecting from patients, maybe it's time to explore opportunities to integrate credit card transactions into your collections process.